Welcome to Hyst.uk. By accessing or using our website and application
(app.hyst.uk), you agree to comply with the following Terms and Conditions.
Please read these terms carefully before using our restaurant ordering platform.
Governance
Hyst.uk provides an online platform that connects customers with
registered restaurants. These Terms shall be governed by the laws
of England and Wales and subject to the jurisdiction of its courts.
1. General Terms
- Agreement: These terms apply to all users of Hyst.uk including customers, restaurant owners, partners, and visitors.
- Eligibility: Users must provide accurate information when creating accounts or registering restaurants.
- Platform Changes: Hyst.uk may modify, suspend, or discontinue platform features at any time.
2. Restaurant Registration & Partner Agreement
- Restaurant Registration: Restaurants must provide accurate business information.
- Restaurant Responsibility: Restaurants remain responsible for menu accuracy, food quality, pricing, and fulfilment.
- Approval: Hyst.uk reserves the right to approve, reject, suspend, or remove restaurant accounts.
- Menu & Content: Restaurants confirm uploaded content is accurate and legally owned.
3. Customer Ordering Terms
- Food Orders: Customers may browse menus and place orders through app.hyst.uk.
- Order Confirmation: Orders are subject to restaurant acceptance and item availability.
- Delivery & Collection: Delivery times are estimates only.
- Order Cancellation: Cancellation depends on restaurant acceptance and order status.
4. Payments & Refund Policy
- Payments: Payments are processed through secure payment systems.
- Refunds: Refund requests will be reviewed according to our refund policy.
- Pricing: Restaurants are responsible for maintaining accurate pricing.
5. User Responsibilities
- Account Information: Users must provide correct information.
- Platform Usage: Users must not misuse platform services.
- Respectful Communication: All parties must communicate respectfully.
6. Data Protection & Privacy
Hyst.uk respects user privacy and processes information in accordance
with applicable data protection laws.
7. Limitation of Liability
- Platform Role: Hyst.uk acts as a technology platform connecting customers and restaurants.
- Restaurant Services: Restaurants remain responsible for food quality and safety.
- Service Availability: Continuous access cannot be guaranteed.
8. Intellectual Property
All branding, logos, software, content, and platform features are
owned by Hyst.uk or its licensors and may not be copied without permission.
9. Changes To Terms
We may update these Terms and Conditions from time to time. Continued
use of the platform indicates acceptance of any updates.
10. Contact Us
Website: www.hyst.uk